Your privacy is aldin99's priority. This privacy policy transparently explains how we collect, use, store and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
We understand that entrusting your personal information to an online platform is a significant decision. That is why aldin99 takes this responsibility seriously – every piece of data you share with us will be handled with full integrity, transparency, and in accordance with the highest security standards befitting a Malaysian online casino platform.
This Privacy Policy ("Policy") is published by aldin99, an online casino and Sports Betting platform serving the entertainment needs of Malaysian members. It describes our practices regarding the collection, use, disclosure and protection of your personal data when you use the aldin99 platform, including our official website and mobile application.
Aldin99's Privacy Policy is drawn up in accordance with the Personal Data Protection Act 2010 (PDPA) – Malaysia's primary legislation governing the processing of personal data in commercial transactions. As a responsible data controller, aldin99 is committed to complying with all data protection principles established under the PDPA.
By using the aldin99 platform – whether to play slots, baccarat, e-sports, badminton or any other game – you acknowledge that you have read and understood this Privacy Policy. Your continued use of the platform following any amendments to this Policy constitutes your acceptance of the updated terms.
Aldin99 acts as the data controller for all personal information collected from members and users of our platform. For any privacy-related enquiries, contact us at support@aldin99.com.
Aldin99 collects your personal data through several methods depending on the nature of your interaction with our platform. The following are the categories of data we collect:
| Data Category | Examples of Information | Collection Method |
|---|---|---|
| Identity | Full name, MyKad/passport number, date of birth, gender | Registration form, KYC verification |
| Contact | Mobile number, email address, mailing address | Account registration, support forms |
| Financial | Deposit/withdrawal records, e-wallet account numbers, transaction history | Deposit processing via FPX, Touch 'n Go, GrabPay, DuitNow |
| Technical | IP address, device type, operating system, web browser, cookie data | Automatically collected during platform use |
| Games | Game history, betting records, win/loss data, session duration | Automatically during gaming activity |
| Communications | Live chat conversation records, support emails, submitted complaints | Interactions with the aldin99 support team |
We only collect data that is strictly necessary for the stated purposes and do not collect sensitive personal data such as health information, religious beliefs or political views, except where required by law.
Aldin99 uses your personal data solely for legitimate purposes related to the provision of our services. The following are the specific purposes for which your data is used:
Aldin99 adheres to the PDPA's data minimisation principle – we only collect and process data that is strictly necessary for the stated purposes. We will not use your data for any other purpose without informing you first.
Aldin99 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. However, there are specific situations where we may need to share your data with the following parties:
In all data-sharing scenarios described above, aldin99 ensures that all data recipients are held to data protection obligations equivalent to our own standards.
Aldin99 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure.
All data transmitted between your device and aldin99's servers is protected with industry-standard 256-bit SSL encryption.
Only authorised aldin99 personnel may access members' personal data, and only to the extent necessary for their duties.
Data is stored in secure data centres with automated backup systems and 24/7 monitoring to ensure service continuity.
An active cyber threat monitoring system is in place to detect and respond to any unauthorised access attempts promptly.
Aldin99 retains your personal data for as long as your account remains active or as long as necessary to fulfil the purposes set out in this Policy. Following account closure, data will be retained for the minimum period required under Malaysian law before being securely deleted or anonymised.
In the event of a data security breach that may affect your rights and freedoms, aldin99 is committed to notifying the relevant authorities and affected members within the timeframe required by Malaysian law.
Aldin99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for core platform functions such as login sessions and account security. Cannot be disabled. | Session / 30 days |
| Performance Cookies | Collects information on how you use the platform to help us improve it. | 90 days |
| Functionality Cookies | Remembers your preferences such as language, display settings, and login information for your convenience. | 1 year |
| Marketing Cookies | Used to display relevant aldin99 promotions and offers to you based on your interests. | 180 days |
You can manage and delete cookies at any time through your web browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the aldin99 platform. Continued use of our platform after a cookie notice is displayed will be taken as your consent to the use of cookies as described above.
As an aldin99 member and data subject under Malaysia's PDPA 2010, you have the following rights in relation to your personal data:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 working days.
You may request corrections to any inaccurate or incomplete data via your account profile section or through aldin99 customer support.
You may withdraw consent for data processing for marketing purposes at any time by contacting our team.
You may object to the processing of your personal data in certain circumstances, subject to aldin99's legal and operational requirements.
You may request deletion of your personal data following account closure, subject to the minimum retention periods required by law.
Submit your rights request via email to support@aldin99.com with the subject line "Data Rights Request – [Username]".
Aldin99 does not target, nor does it knowingly collect personal data from individuals under the age of 18. Our platform is intended solely for adults who meet the minimum age requirement.
Should we discover that personal data of individuals under the age of 18 has been collected without proper age verification, we will take immediate steps to delete that data and close the account in question. Parents or guardians who become aware that their child has registered on aldin99 are urged to contact us immediately at support@aldin99.com.
Aldin99 employs an age verification system during registration and reserves the right to request supporting documents such as a copy of your MyKad at any time. Accounts that fail to verify the minimum age requirement will be suspended immediately.
Aldin99 reserves the right to review and amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements or service improvements. The "Updated" date at the top of this page will always reflect the date of the most recent amendment.
For material amendments – those that significantly affect how we process your data – aldin99 will provide clear notice via email to your registered address or through an in-platform notification at least seven days before the changes take effect. It is your responsibility to read that notice and understand its implications.
If you disagree with any amendments made, you have the right to close your account and request deletion of your data before the changes take effect. Continued use of the aldin99 platform after the amendment effective date will be considered your acceptance of the updated Privacy Policy.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact aldin99's Data Privacy Officer through the following channels:
You also have the right to lodge a complaint with the Department of Personal Data Protection Malaysia if you believe your rights under PDPA 2010 have been violated. We do, however, encourage you to contact aldin99 first so we can resolve any issues promptly and to your satisfaction.
We invest in best-in-class security infrastructure so you can focus on your game without worry.
Every data handling process at aldin99 is designed to be in full compliance with Malaysia's Personal Data Protection Act 2010. Your rights as a data subject are always respected and protected.
Your data is protected by the same 256-bit SSL encryption technology used by Malaysia's leading banking institutions such as Maybank and CIMB to safeguard their customers' information.
Aldin99 has never and will never sell your personal data to advertisers or third-party data brokers. Your data belongs to you – we only use it to improve our services to you.
Integration with certified Malaysian payment gateways – Touch 'n Go eWallet, GrabPay, DuitNow and FPX – ensures every financial transaction you make is processed securely and with full accountability.
Through the aldin99 account panel, you can manage your privacy settings, control your communication preferences and submit data-related requests quickly and easily – no long waits required.
Aldin99's trained privacy team is available to assist you in Bahasa Melayu at any time. We are committed to responding to every privacy-related enquiry within three business days.
Now you know how aldin99 protects your privacy and personal data. Over 500,000 Malaysian members trust aldin99 as their online casino platform of choice. Register today and enjoy a welcome bonus of up to RM500, safely and securely.
By registering, you agree to our Terms & Conditions and aldin99's Privacy Policy. For users aged 18 and above only.